Privacy Policy

Last Update at 10/08/2023

RAMIN BUSINESS SUPPORT SERVICES

GENERAL PRIVACY POLICY

Effective Date: 1-June-2023

At RAMIN Business Support Service PVT Ltd ("we," "us," or "our"), we are committed to protecting the privacy and confidentiality of the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services, including Medical Tourism, Online, and Offline Training, Recruitment Process Outsourcing (RPO), and Supplies.

This Privacy Policy provides you with detailed information on the following topics to ensure your understanding of how RAMIN Business Support Service PVT Ltd collects, uses, discloses, and safeguards your personal information when you engage with our services, including Medical Tourism, Online and Offline Training, RPO, and Supplies:

• Types of personal information we collect
• Purpose and use of the collected information
• Sharing of information with third parties
• Data security measures in place to protect your information
• Your rights and choices regarding your personal information
• How we handle children's privacy
• Updates and changes to the Privacy Policy
• Contact information for any inquiries or requests relating to this Privacy Policy

Please review this Privacy Policy carefully before using the services provided by RAMIN Business Support Service PVT Ltd, such as Medical Tourism, Online and Offline Training, RPO, and Supplies. If you do not agree to the terms and conditions outlined in this notice, you have the option to exit and refrain from using our services.

Information We Collect

Our products and features encompass both core and value-added functions. You are not required to furnish us with any personal information. However, if you refuse to supply the required personal information for key features, we may be unable to provide you with the linked services, nor will we be able to respond to or deal with any problems you may face. You can choose whether or not to accept the collection of personal information for value-added features, but declining may result in those features not being available to you.

Personal Information:

We may collect personal information directly from you when you use our services or interact with us. The types of personal information we may collect include but are not limited to:

• Contact information (e.g., name, email address, phone number, postal address)
• Demographic information (e.g., age, gender, nationality)
• Medical information (relevant to Medical Tourism services)
• Education and professional details (relevant to Training and RPO services)
• Payment and billing information

Non-Personal Information:

We may also collect non-personal information, which does not directly identify you. This may include information such as browser type, IP address, device information, and usage data. We may collect this information through the use of cookies and similar technologies. You can review our Cookie Policy for more details.

Use of Information

Provision of Services:

We use the personal information we collect to provide and improve our services to you. This includes facilitating Medical Tourism arrangements, delivering Online and Offline Training, managing RPO processes, and fulfilling Supplies orders.

Communication:

We may use your personal information to communicate with you regarding our services, including responding to your inquiries, providing updates, and delivering administrative messages.

Marketing and Promotional Purposes:

With your consent, we may use your personal information to send you promotional materials, newsletters, and other marketing communications. You have the right to opt out of receiving such communications at any time.

Legal Compliance:

We may use and disclose your personal information as required by applicable laws, regulations, or legal proceedings, or to respond to lawful requests from public and government authorities.

Sharing of Information

Service Providers:

We may share your personal information with trusted third-party service providers who assist us in operating our business and delivering our services. These service providers are contractually obligated to handle your information securely and only for the purposes specified by us.

Business Partners:

We may share your personal information with our trusted business partners when it is necessary to provide services or products requested by you. These partners are obligated to protect your personal information in accordance with applicable privacy laws.

Legal Obligations and Safety:

We may disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable government requests. We may also disclose your information to protect our rights, privacy, safety, or property, as well as the rights, privacy, safety, or property of our users, employees, or the public.

Business Transfers:

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you and obtain your consent if your personal information becomes subject to a different privacy policy.

Third-party service providers provide services.

Links to third-party websites, products, or services may appear on our websites, products, apps, and services. You have the option of accessing or using any third-party website, product, or service. For example, our official website's "Follow Us" option will direct you to our official social media accounts, where you can find marketing or promotional information posted by us.

We have no influence on third-party privacy and data protection policies, and as a result, third parties are not obligated by this Privacy Notice. Please review their privacy rules before providing sensitive information to third parties.

Data Security

We implement reasonable physical, technical, and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When your personal information is no longer necessary, we will securely delete or anonymize it.

Your Rights and Choices

When it comes to your rights and choices regarding the collection and use of personal information for our products and features, please note the following:

Core Features:

Providing personal information for core features is not mandatory, but it may be necessary to avail yourself of the related services effectively.

Refusal to provide the required personal information for core features may result in our inability to provide you with the intended services.

Additionally, if you encounter any issues or problems related to core features, we may be unable to adequately respond or address them without the necessary personal information.

Value-Added Features:

For value-added features, you have the freedom to choose whether or not to agree to the collection of personal information.

Declining to provide personal information for value-added features may result in the unavailability of those specific features to you.

However, it's important to note that even if you decline to provide personal information for value-added features, it should not affect your access to and usage of the core features.

Access and Correction:

You have the right to access, update, correct, or delete your personal information in our possession. You can exercise these rights by contacting us using the information provided at the end of this Privacy Policy.

Marketing Communications:

If you no longer wish to receive marketing communications from us, you can opt out by following the unsubscribe instructions provided in the communication or by contacting us directly.

Cookies and Similar Technologies:

You can manage your cookie preferences by adjusting the settings in your web browser. Please note that disabling cookies may limit your ability to access certain features of our services.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us immediately.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or by other means as required by applicable laws.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the privacy practices of RAMIN Business Support Service PVT Ltd, please contact us at:

RAMIN Business Support Service PVT Ltd

Address: IICT Colony, Boduppal, Hyderabad - 500039, Telangana, India

Email: support@raminbs.com

Phone: +91 9052922031

We will respond to your inquiries and requests promptly and in accordance with applicable privacy laws.